How our 360°WRAP can help you
Our new flexible and responsive approach to assessments allows you to book online support faster and still be assured of great outcomes. We have a new assessment facility, tools to help you onsite, and a promise from us that whatever happens, the product supplied will be fit for purpose.
Whether you are looking for a specialist chair, shower chair or trolley, or overhead hoist, we can deliver a unique assessment service from our head office to your room. Our system provides;
- New digital resources to assist your therapists in the specification of product
- Videos and guides to help care assistants setup and finetune the product to fit the user
- Simple review programs to enable you to review the equipment in use.
- Tools specifically designed to allow you to remain at a distance, whilst increasing your productivity.
- Assurance of great results - our Platinum Satisfaction Guarantee, with no quibble returns if you're not happy
* Only returns of standard stock items are accepted.
For total peace of mind and quick, efficient service, you can now specify your equipment remotely by connecting with our team. Here is how it works:
Book an online assessment appointment here – available 24/7! Or call our support desk on 0845 658 8411.
Specification – virtual assessment
At the time of your appointment, we will carry out the assessment with you and your client via Zoom, Skype or Whatsapp video call, to specify the correct equipment without the need for a face to face visit. On completion, a full itemised quotation will be sent to you, and we will check first to ensure all accessories are compatible.
We have invested in much greater stock which ensures that we can deliver your equipment quickly, right when and where you need it. We normally deliver the products palletised to your equipment store or can offer white glove delivery direct to the client’s property, which ever suits you best. The written quotation will specify the chosen delivery method.
Platinum Satisfaction Guarantee
We guarantee that, if specified with our assistance, the product will be fit for purpose OR we will collect the product and credit in full.
Stock items will be set up before leaving our building, ready for use. Care assistants can be trained using video meetings, and virtual review meetings can be arranged to follow up and ensure that the product is meeting with your goals
Online training is now available for both teams and individuals on our products.
Our virtual training academy is perfectly suited to those working from home or other remote locations and aims to deliver the tools and knowledge necessary to specify products correctly, identify what accessories may be required, and adjust them when required.
Wealden Rehab are here to support you through the process, and we’ll make sure you get it right. For more information on our assessment services please get in touch – firstname.lastname@example.org or call 0845 658 8411.
Our blog regarding our tailored equipment solutions to help the NHS discharge patients can be found here: https://wealdenrehab.com/blog/adapt-and-change-our-strategy-to-help-our-customers