What to Expect from a Quality Product Assessment

What does an assessment with Wealden Rehab look like?

We start with a series of questions about the user, covering everything from medical history to the equipment they’re currently using.

Then we go into detail about your requirements, from posture and pressure care through to comfort and independence.

We also consider the carer’s needs. For instance, a chair’s efficacy can be limited by the accuracy of the transfer into it. When recommending a product, we make sure it’s one that carers can use easily and safely.

We’re never trying to force a piece of equipment on a client – we always ensure the products we recommend are suited to the user.

How can OTs get the most value out of the product assessment?

Beyond the basics I outline above, there’s a key area I always recommend OTs consider – future needs.

You want a solution that’s as future proof as possible. This is best for the user, but it’s also best for you because you save time and budget on additional assessments and equipment.

Always ask the product advisor how adaptable the solution is. Take specialist seating as an example. Will it allow for growth, weight gain or loss, or condition changes? Will it need to be replaced 6 or 12 months down the line because it no longer offers the right postural support? You want a solution that allows you to meet changing needs with straightforward adjustments.

Also ask about how the equipment is set up. Will it arrive configured for the user or will you need to make major adjustments after delivery? Ideally, you want the equipment to arrive with all the adjustments in place for low-level users, or only require minor tweaks for higher level needs. For complex cases, we come out to ensure the equipment is right from day one.

What makes a Wealden assessment different?

Our in-depth knowledge of both the industry and medical conditions sets us apart. All Wealden product advisors have personal development plans that build our understanding of conditions, symptoms and how products support them. As such, we really do understand what it is you and your client need.

What’s more, because we offer a wide range of care equipment from different manufacturers, we have no agenda. We’re not trying to sell a specific product – we’re trying to recommend the right solution.

This also means that we have a holistic understanding of manual handling and how different pieces of care equipment work together, as opposed to just being focused on shower chairs or hoists, for example. We understand how clients use all their equipment so we recommend solutions that give overall support.

It’s an end-to-end service. We want to make sure your clients receive the best equipment and that you have the support you need deliver the best possible care.

For more information about our expertise, or to inquire about an assessment, please contact us today on 0845 658 8411, or email sales@wealdenrehab.com.